Digital Key Account Manager - Zalando / About You
Haddad Brands Europe, founded in 2017, specializes in the distribution of children’s apparel under exclusive licenses (Nike, Levi’s, Converse, Jordan, Polo Ralph Lauren…) across all of Europe.
Operational for the past 8 years, the company has experienced rapid growth and now counts over 500 employees across the continent.
We distribute our products through both wholesale — to major specialized or multi-brand retailers — and retail, via our branded corners in department stores.
In concrete terms, this means that if you’re buying kidswear (ages 0–7 for Nike, 0–16 for Levi’s, Converse, and Jordan), whether in-store, online, in the Netherlands, the UK, Italy, or anywhere else in Europe, the product in your hands has passed through us — even if you purchased it in an official Nike or Levi’s store!
To support our continued growth, we are looking for a Digital Key Account Manager.
KEY RESPONSABILITIES :
Account Management & Sales
Own end-to-end account management including sales planning, forecasting, order management and post-sales analysis
Develop and execute seasonal, annual, and long-term account plans based on financial goals, sell-thru targets, and brand/category objectives
Manage seasonal sell-ins by ensuring best presentation of stories and product assortments appropriate to the account
Work closely with merchandising on directed assortment plans that contribute to the account specific requirement
Deliver reliable forecast accuracy, incl. annual / quarterly forecast processes
Achieve monthly, quarterly, and annual sales KPIs
Manage product flow, inventory, and delivery schedules in collaboration with planning and CS teams.
Digital & Omnichannel Strategy
Lead the development of digital strategies and frameworks to scale the specific digital accounts and fram digital roadmap (3-year plans)
Implement best-in-class digital account management practices and improve digital sales capabilities across teams
Deliver effective sell-out reporting and insights, and drive decision-making based on data and market trends
Ensure alignment with omnichannel priorities and brand positioning
Cross-functional Collaboration
Partner with merchandising, planning, finance, customer service, logistics, and marketplace teams to maximize business performance
Collaborate with European leadership to shape the future digital commerce landscape and build scalable growth strategies.
Relationship Building & Communication
Build strong, strategic, and long-lasting relationships with key customer stakeholders.
Provide exceptional customer service by developing and maintaining strong relationships with key customer
Serve as the primary contact point for internal teams (finance, logistics, customer service) and external partners
Ensure alignment on payment terms, delivery timelines, and seasonal readiness.
WHAT WE'RE LOOKING FOR :
Experiences & Skills
3+ years’ experience as a Key Account Manager in wholesale or digital/e-commerce channels
Proven success managing digital or retail accounts and driving top-to-top relationships
Strong commercial mindset with the ability to balance strategic planning and hands-on execution
Fluent in English; excellent communication and presentation skills
Experience with forecasting, P&L responsibility, and business reporting
Personal Qualities
Entrepreneurial spirit within a structured organization
Strategic thinker and operational doer with elevated negotiation skills
Team player, integrator, and effective cross-functional collaborator
Curious, creative, proactive, data-driven, and resilient. Comfortable working remote
WHY JOIN US :
Be part of a fast-growing European leader in Kids’ Fashion
Manage and grow globally recognized brands
Shape the future of digital commerce across key European markets
Enjoy a flexible work environment with regular international travel.
- Department
- Sales
- Role
- Key Account Manager F/M
- Locations
- Berlin
- Employment type
- Contract
About Haddad Brands Europe
Founded in the United States in 1948 by four brothers, Haddad Brands is a privately owned family business that has expanded internationally over the past 70 years from New York 🌍. With its experience, talented teams worldwide, and representation of prestigious brands, Haddad Brands has become a leader in the children's clothing sector globally 🥇.
In 2017, Haddad Brands Europe emerged from the collaboration between Haddad Brands US executives and four French entrepreneurs specializing in licensed clothing, bringing extensive knowledge of the European market 👬.
Already working at Haddad Brands Europe?
Let’s recruit together and find your next colleague.